Outage in Verisk Insurance Solutions - ISO

Intermittent Service Issue - LOCATION Reports

Resolved Major
July 10, 2025 - Started about 20 hours ago - Lasted about 2 hours
Official incident page

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Outage Details

Please be advised we are investigating intermittent timeouts impacting LOCATION reports. Verisk staff are working to resolve the issue as quickly as possible. We thank you for your patience and will provide updates as the issue is resolved.
Components affected
Verisk Insurance Solutions - ISO LOCATION Distance to Coast Verisk Insurance Solutions - ISO LOCATION Census Tract Territory Verisk Insurance Solutions - ISO LOCATION Reports Verisk Insurance Solutions - ISO LOCATION Premium Tax Verisk Insurance Solutions - ISO LOCATION Fireline Verisk Insurance Solutions - ISO LOCATION Latitude and Longitude Verisk Insurance Solutions - ISO LOCATION Windpool Verisk Insurance Solutions - ISO LOCATION Reports Verisk Insurance Solutions - ISO LOCATION BCEGS Verisk Insurance Solutions - ISO LOCATION Property Territory Commercial Verisk Insurance Solutions - ISO LOCATION Fireline Verisk Insurance Solutions - ISO LOCATION Wind Verisk Insurance Solutions - ISO LOCATION Property Territory Verisk Insurance Solutions - ISO LOCATION GroupII Territory Verisk Insurance Solutions - ISO LOCATION Building Code Effectiveness Grading Schedule (BCEGS) Verisk Insurance Solutions - ISO LOCATION Flood Assist Verisk Insurance Solutions - ISO LOCATION Crime Verisk Insurance Solutions - ISO LOCATION PPC Verisk Insurance Solutions - ISO LOCATION General Liability Territory Verisk Insurance Solutions - ISO LOCATION Flood Assist Verisk Insurance Solutions - ISO LOCATION Commercial Earthquake Territory Verisk Insurance Solutions - ISO LOCATION Windpool Eligibilty Verisk Insurance Solutions - ISO LOCATION Wind Verisk Insurance Solutions - ISO LOCATION Lava and Tsunami Verisk Insurance Solutions - ISO LOCATION Fireline Verisk Insurance Solutions - ISO LOCATION Future Effective PPC Verisk Insurance Solutions - ISO LOCATION Hail Risk Verisk Insurance Solutions - ISO LOCATION Auto Territory Verisk Insurance Solutions - ISO LOCATION Future Effective PPC Verisk Insurance Solutions - ISO LOCATION Premium Tax Verisk Insurance Solutions - ISO LOCATION General Liability Territory Verisk Insurance Solutions - ISO LOCATION Crime Verisk Insurance Solutions - ISO LOCATION PPC Verisk Insurance Solutions - ISO LOCATION Firewise Verisk Insurance Solutions - ISO LOCATION Citizens Territory Verisk Insurance Solutions - ISO LOCATION Premium Tax Verisk Insurance Solutions - ISO LOCATION BOP Territory Verisk Insurance Solutions - ISO LOCATION Sinkhole Verisk Insurance Solutions - ISO LOCATION Auto Territories Verisk Insurance Solutions - ISO LOCATION BCEGS Verisk Insurance Solutions - ISO LOCATION Auto Territories Verisk Insurance Solutions - ISO LOCATION Businessowners Territory Verisk Insurance Solutions - ISO LOCATION Public Protection Class (PPC) Verisk Insurance Solutions - ISO LOCATION Crime
Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 07/10/2025 04:05PM

Upon further investigation it has been determined LOCATION reports experienced degraded performance from 9:37 AM ET to 9:42 AM ET, during which time some clients may have experience slower than usual response times. All reports are returning as expected. We thank you for your patience and apologize for any inconvenience this issue may have caused.

INVESTIGATING about 20 hours ago - at 07/10/2025 02:05PM

Please be advised we are investigating intermittent timeouts impacting LOCATION reports. Verisk staff are working to resolve the issue as quickly as possible. We thank you for your patience and will provide updates as the issue is resolved.

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