Outage in Verisk Insurance Solutions - ISO

IT Service Issue - Risk Analyzer Commercial Auto API

Resolved Major
July 23, 2025 - Started 6 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Please be advised Risk Analyzer Commercial Auto API is currently experiencing a service issue where some clients may be experiencing issues with their tokens. Verisk staff are working to resolve this issue as quickly as possible and we will provide an update once the issue has been resolved.
Components affected
Verisk Insurance Solutions - ISO Risk Analyzer Commercial Auto Symbols
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/24/2025 02:38AM

Please be advised Risk Analyzer Commercial Auto API experienced service issue that began at 7:30 PM ET, with services restored at 9:55 PM ET, during which time clients may have experienced errors with tokens. All reports are now returning as expected. We thank you for your patience and apologize for any inconvenience this issue may have caused.

INVESTIGATING 6 days ago - at 07/24/2025 12:20AM

Please be advised Risk Analyzer Commercial Auto API is currently experiencing a service issue where some clients may be experiencing issues with their tokens. Verisk staff are working to resolve this issue as quickly as possible and we will provide an update once the issue has been resolved.

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