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Outage in Verisk Insurance Solutions - ISO

Degraded Performance - LightSpeed Household

Resolved Minor
September 10, 2025 - Started 7 months ago - Lasted about 4 hours
Official incident page

Incident Report

Please be advised, we are investigating potential degraded service affecting LightSpeed Household.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/10/2025 09:00PM

Please be advised LightSpeed Household experienced degraded performance from 8:40 am ET to 3:45 pm ET, during which time some clients may have experienced slower than usual response times. We thank you for your patience and apologize for any inconvenience this may have caused.

INVESTIGATING 7 months ago - at 09/10/2025 07:03PM

Please be advised some clients may be experiencing high response times affecting LightSpeed Household. We will provide updates as this issue is investigated. We thank you for your patience as we work to resolve this issue.

INVESTIGATING 7 months ago - at 09/10/2025 05:16PM

Please be advised, we are investigating potential degraded service affecting LightSpeed Household.

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