Outage in Verisk Insurance Solutions - ISO
IT Service Issue - Multiple Applications
Resolved Major
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Outage Details
Please be advised Mozart and ISONet Websites are currently experiencing a service issue. Verisk staff are working to resolve the issue as quickly as possible and we will provide updates as the issue is resolved. We thank you for your patience.
Components affected
Verisk Insurance Solutions - ISO Electronic Forms on Disk (EFD) Updates Verisk Insurance Solutions - ISO Engineering & Safety Verisk Insurance Solutions - ISO Annual Verification Verisk Insurance Solutions - ISO Mozart Website Verisk Insurance Solutions - ISO Community Mitigation Classification (CMC) Manual Plus Verisk Insurance Solutions - ISO Premium Report Form Verisk Insurance Solutions - ISO Commercial Line Services Management Verisk Insurance Solutions - ISO ISO Risk Analyzer Table Express Verisk Insurance Solutions - ISO Performance Evaluation Report Verisk Insurance Solutions - ISO State Filing Handbook For Workers Compensation Verisk Insurance Solutions - ISO MarketWatch Verisk Insurance Solutions - ISO Statistical Plans Verisk Insurance Solutions - ISO Premium Audit Advisory Service Verisk Insurance Solutions - ISO Multi-Line Class Table Verisk Insurance Solutions - ISO LOCATION Territory Download Verisk Insurance Solutions - ISO Print Ready Manuals Verisk Insurance Solutions - ISO ISO Education Verisk Insurance Solutions - ISO Statistical Agent Visualization Report Verisk Insurance Solutions - ISO IntegRater Verisk Insurance Solutions - ISO Electronic Rating Content (ERC)+ Software Verisk Insurance Solutions - ISO State Filing Forms Verisk Insurance Solutions - ISO Community Mitigation Classification (CMC) Revisions Verisk Insurance Solutions - ISO Circulars Verisk Insurance Solutions - ISO ISO Portal Verisk Insurance Solutions - ISO Automated Symbols Verisk Insurance Solutions - ISO QD/QF File Transfer System Verisk Insurance Solutions - ISO Emerging Issues Verisk Insurance Solutions - ISO FIRST Verisk Insurance Solutions - ISO Lloyds Portal Verisk Insurance Solutions - ISO State Filing Handbook Verisk Insurance Solutions - ISO Admin Verisk Insurance Solutions - ISO Personal Flood Territory Verisk Insurance Solutions - ISO Registration Verisk Insurance Solutions - ISO Commercial Lines Manual Verisk Insurance Solutions - ISO DataCube Verisk Insurance Solutions - ISO Electronic Participation Report (EPR) Verisk Insurance Solutions - ISO MarketStance Verisk Insurance Solutions - ISO State Filing Forms For Workers Compensation Verisk Insurance Solutions - ISO Electronic Rating Content (ERC) 2.0 Verisk Insurance Solutions - ISO Suite+ Updates Verisk Insurance Solutions - ISO Forms Verisk Insurance Solutions - ISO Capital Assets & Agri-CAP Premium Calculators Download Verisk Insurance Solutions - ISO Electronic Rating Content (ERC) Verisk Insurance Solutions - ISO Legislative Monitoring Verisk Insurance Solutions - ISO Query Commercial Classification Code (QC3) Verisk Insurance Solutions - ISO Statistical Web Services Verisk Insurance Solutions - ISO Market Landscape Verisk Insurance Solutions - ISO Core Line Customer PlatformLatest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/11/2025 04:33PM
Please be advised the Mozart and ISONet Websites, and Core Line Customer Platform experienced a service issue, during which clients may have been unable to connect to the applications or experienced slower than usual response times. The issue times are listed below. We thank you for your patience and apologize for any inconvenience this issue may have caused.
Service Issue Times
ISONet Website: 9:25 AM ET to 11:35 AM ET
Mozart Website: 9:23 AM ET to 11:35 AM ET
Core Line Customer Platform (slow response times and intermittent errors): 10:15 AM ET to 11:35 AM ET
INVESTIGATING
10 days ago - at 09/11/2025 02:51PM
Please be advised Core Line Customer Platform is also seeing slower than usual response times.
INVESTIGATING
10 days ago - at 09/11/2025 01:45PM
Please be advised Mozart and ISONet Websites are currently experiencing a service issue. Verisk staff are working to resolve the issue as quickly as possible and we will provide updates as the issue is resolved. We thank you for your patience.
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