Outage in Verisk Insurance Solutions - ISO

Degraded Service - RISK:check Point of Sale

Resolved Minor
September 26, 2025 - Started 29 days ago - Lasted about 1 hour
Official incident page

Incident Report

Please be advised we are investigating a possible issue impacting RISK:check Point of Sale, were some clients may be experiencing slower than usual response times. We will provide updates as we investigate.
Components affected
Verisk Insurance Solutions - ISO RISK:check Point of Sale Verisk Insurance Solutions - ISO Legacy RISK:check Point of Sale Verisk Insurance Solutions - ISO RISK:check Point of Sale

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 09/26/2025 10:21PM

Please be advised RISK:check Point of Sale experienced degraded performance from 4:40 pm ET to 5:15 pm ET, during which time some clients may have experienced slower than usual response times. We apologize for any inconvenience this issue may have caused.

INVESTIGATING 29 days ago - at 09/26/2025 09:44PM

We are continuing to investigate this issue.

INVESTIGATING 29 days ago - at 09/26/2025 09:00PM

Please be advised we are investigating a possible issue impacting RISK:check Point of Sale, were some clients may be experiencing slower than usual response times. We will provide updates as we investigate.

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