Outage in Verisk Insurance Solutions - ISO

IT Service Issue - Core Line Customer Platform

Resolved Major

February 12, 2026 - Started 2 days ago - Lasted 30 minutes
Official incident page

Incident Report

Please be advised Core Line Customer Platform is currently experiencing a service issue. Verisk staff are working to resolve the issue as quickly as possible. We thank you for your patience and we will provide updates as the issue is resolved.

Components affected

Verisk Insurance Solutions - ISO Core Line Customer Platform

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 02/12/2026 12:42PM

Please be advised Core Line Customer Platform experienced a service issue that started at 5:23 AM ET, with service restored at 7 AM ET. We thank you for your patience and apologize for any inconvenience this issue may have caused.

INVESTIGATING 2 days ago - at 02/12/2026 12:13PM

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