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Outage in Verisk Insurance Solutions - ISO

IT Service Issue - Motor Vehicle Reports on PRODUCTION

Resolved Major
August 10, 2026 - Started 18 days ago - Lasted about 5 hours
Official incident page

Incident Report

Please be advised, Motor Vehicle Reports is currently experiencing a service issue on PROD. Verisk staff are working to resolve the issue as soon as possible. We thank you for your patience and we will provide updates as the issue is resolved.
Components affected
Verisk Insurance Solutions - ISO Undisclosed Driver Reports Verisk Insurance Solutions - ISO Undisclosed Driver Household View Verisk Insurance Solutions - ISO Undisclosed Driver Household Solution Verisk Insurance Solutions - ISO LightSpeed Auto Verisk Insurance Solutions - ISO Motor Vehicle Reports Verisk Insurance Solutions - ISO Motor Vehicle Report Verisk Insurance Solutions - ISO Motor Vehicle Reports

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 08/10/2026 05:43PM

Please be advised Motor Vehicle Reports on Production experienced an IT service issue that started at 08:47 AM ET and was resolved at 11:17 AM ET.
We thank you for your patience and apologize for any inconvenience this issue may have caused.

INVESTIGATING 18 days ago - at 08/10/2026 03:39PM

Please be advised LightSpeed Auto, Undisclosed Driver Household View, Undisclosed Driver Household Solution and Undisclosed Driver Reports experienced an intermittent service issue that started at 07:30 AM ET with service restored at 11:24 AM.
We thank you for your patience and apologize for any inconvenience this issue may have caused.

INVESTIGATING 18 days ago - at 08/10/2026 02:30PM

We are continuing to investigate this issue.

INVESTIGATING 18 days ago - at 08/10/2026 01:49PM

Upon further investigation, LightSpeed Auto and Undisclosed Driver Reports are also impacted.

INVESTIGATING 18 days ago - at 08/10/2026 01:16PM

Please be advised, Motor Vehicle Reports is currently experiencing a service issue on PROD. Verisk staff are working to resolve the issue as soon as possible. We thank you for your patience and we will provide updates as the issue is resolved.

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