Outage in Verity

Increased classification latency

Resolved Minor

January 22, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/22/2026 04:37PM

This incident has been resolved.

MONITORING about 2 months ago - at 01/22/2026 02:28PM

An underlying cloud provider outage impacted Contextual services causing a backlog and dely of request processing. This has been resolved and we are now monitoring as the system recovers.

INVESTIGATING about 2 months ago - at 01/22/2026 01:44PM

Latest Verity outages

Message delivery delay - about 2 months ago

Increased classification latency - about 2 months ago

Increased classification latency in page, text, and video endpoints - 2 months ago

Increased classification latency - 3 months ago

Increased classification latency - 4 months ago

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