Outage in Verkada Command

Problems adding devices to Command

Resolved Major
May 15, 2025 - Started 3 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating issues with adding new devices to Command.
Components affected
Verkada Command Device Claiming
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/15/2025 08:23PM

This incident has been resolved.

MONITORING 3 days ago - at 05/15/2025 08:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 05/15/2025 08:18PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 05/15/2025 08:05PM

We are currently investigating issues with adding new devices to Command.

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