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Outage in Verkada Command

Alarms page crashing after changes to response levels

Resolved Minor
March 12, 2026 - Started 2 months ago - Lasted 24 minutes
Official incident page

Incident Report

Summary AI Generated

The Verkada Command alarms page failed to load when users attempted to change response levels. This issue prevented access to the alarms functionality for affected users. The problem was resolved after 24 minutes of investigation by Verkada engineering.

Verkada engineering is aware of an issue where the alarms page does not load under some circumstances such as changing response levels. We are currently investigating.
Components affected
Verkada Command Alarms

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/12/2026 05:13PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 03/12/2026 04:50PM

Verkada engineering is aware of an issue where the alarms page does not load under some circumstances such as changing response levels. We are currently investigating.

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