Outage in Verkada Command
Some devices are unable to upgrade firmware
Resolved MinorIncident Report
Summary AI Generated
Verkada Command experienced issues with their over-the-air (OTA) firmware upgrade system that prevented some devices from upgrading their firmware. The incident affected the Device Claiming component, though devices continued to function normally during the outage. The issue was resolved after 4.2 hours by fixing an infrastructure resource bottleneck that was causing delayed device upgrades.
We are currently investigating issues with our over-the-air (OTA) firmware upgrade system. Your devices will still function normally while we resolve these issues.
Components affected
Verkada Command Device ClaimingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/02/2026 01:03AM
We have resolved an issue with delayed device upgrades caused by an infrastructure resource bottleneck. Devices should continue to process firmware upgrades on their regular schedule.
INVESTIGATING
about 1 month ago - at 04/01/2026 08:51PM
We are currently investigating issues with our over-the-air (OTA) firmware upgrade system. Your devices will still function normally while we resolve these issues.
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