Outage in Verkada Command

Degraded functionality on Command and some cameras showing offline

Resolved Major

May 07, 2026 - Started 24 days ago - Lasted 40 minutes
Official incident page

Incident Report

Summary AI Generated

Verkada Command experienced degraded functionality with some cameras showing offline status for 40 minutes. The incident affected multiple core components including live and historical video streaming, camera analytics, events and notifications, device claiming, archives, access control, alarms, sensors, intercom, guest, and mailroom systems. A fix was implemented and the incident was resolved after monitoring confirmed the solution was effective.

We are currently investigating this issue.

Components affected

Verkada Command Access Control Verkada Command Mailroom Verkada Command Guest Verkada Command Alarms Verkada Command Events and Notifications Verkada Command Device Claiming Verkada Command Streaming Historical Footage Verkada Command Camera Analytics Verkada Command Archives Verkada Command Sensors Verkada Command Intercom Verkada Command Streaming Live Footage

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial Learn More

Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 05/07/2026 03:26PM

This incident has been resolved.

MONITORING 24 days ago - at 05/07/2026 03:15PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 24 days ago - at 05/07/2026 03:05PM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 05/07/2026 02:52PM

We are currently investigating this issue.

Latest Verkada Command outages

Some Viewing Stations are reporting offline in command and displaying a black screen. - 4 days ago

New detections of License Plates, AI Search and People/Vehicle Attributes unavailable for search In US Based Organizations. - 10 days ago

Classic Alarms not available for some orgs - 12 days ago

Delayed and dropped alert notifications, webhook deliveries, and person/vehicle detection events - 16 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook