Outage in Verkada Command
Degraded functionality on Command and some cameras showing offline
Resolved MajorIncident Report
Summary AI Generated
Verkada Command experienced degraded functionality with some cameras showing offline status for 40 minutes. The incident affected multiple core components including live and historical video streaming, camera analytics, events and notifications, device claiming, archives, access control, alarms, sensors, intercom, guest, and mailroom systems. A fix was implemented and the incident was resolved after monitoring confirmed the solution was effective.
We are currently investigating this issue.
Components affected
Verkada Command Events and Notifications Verkada Command Device Claiming Verkada Command Streaming Live Footage Verkada Command Streaming Historical Footage Verkada Command Camera Analytics Verkada Command Archives Verkada Command Access Control Verkada Command Alarms Verkada Command Sensors Verkada Command Intercom Verkada Command Guest Verkada Command MailroomTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/07/2026 03:26PM
This incident has been resolved.
MONITORING
4 days ago - at 05/07/2026 03:15PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 05/07/2026 03:05PM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 05/07/2026 02:52PM
We are currently investigating this issue.
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