Outage in Verkada Command

Delayed and dropped alert notifications, webhook deliveries, and person/vehicle detection events

Resolved Minor

May 15, 2026 - Started 16 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Verkada Command experienced elevated latency and intermittent failures affecting alert notifications, webhook deliveries, and person/vehicle detection events for 2.8 hours. Failed webhook deliveries during this period were not retried, though live video and camera connectivity remained unaffected. The incident was resolved after implementing a fix and monitoring the results.

We are investigating elevated latency and intermittent failures affecting alert notifications, webhook deliveries, and person/vehicle/LPR detection events. Webhook deliveries that fail during this period will not be retried. Live video and camera connectivity are not affected.

Components affected

Verkada Command Events and Notifications Verkada Command Camera Analytics

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Latest Updates ( sorted recent to last )

RESOLVED 16 days ago - at 05/15/2026 07:40PM

This incident has been resolved.

MONITORING 16 days ago - at 05/15/2026 06:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 16 days ago - at 05/15/2026 04:53PM

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