New detections of License Plates, AI Search and People/Vehicle Attributes unavailable for search In US Based Organizations.

Summary AI Generated

Verkada Command experienced a 73.5-hour outage affecting camera analytics features for US-based organizations, specifically preventing new detections of license plates, AI search functionality, and people/vehicle attributes from being available for search. The incident impacted the Camera Analytics component, with services gradually restored over time - license plate recognition was restored first, followed by people/vehicle attributes, and finally AI search functionality. The issue was identified and resolved through a phased recovery process that took place over several days.