Outage in Verkada Command
Some Viewing Stations are reporting offline in command and displaying a black screen.
Resolved MajorIncident Report
Summary AI Generated
Verkada Command experienced a major incident where some Viewing Stations were reporting offline status and displaying black screens, lasting 7.3 hours. During the outage, customers could work around the issue by manually initiating a software update through the VX's settings page. The issue was identified and a fix was implemented, with the incident fully resolved after a monitoring period.
The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and start a Software Update.
Components affected
Verkada Command Viewing StationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/27/2026 05:31PM
This incident has been resolved.
MONITORING
4 days ago - at 05/27/2026 03:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 05/27/2026 10:22AM
The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and update the OS.
IDENTIFIED
4 days ago - at 05/27/2026 10:18AM
The issue has been identified and a fix is being implemented.
As a workaround, customers can go to the VX's settings page and start a Software Update.
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