Outage in Verkada Command
Service disruption for Security Screening feature
Resolved MajorIncident Report
Summary AI Generated
Verkada Command's Security Screening feature within the Guest component experienced a major outage lasting approximately 1.6 hours. The issue was identified and traced to a third-party security screening service provider, who worked to restore functionality. The service was confirmed resolved after a monitoring period following the restoration of normal operations.
We are experiencing an outage with our security screening service.
Components affected
Verkada Command GuestTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 08/13/2026 08:08PM
This incident has been resolved.
MONITORING
14 days ago - at 08/13/2026 06:45PM
Security screening functionality has returned to normal operation. We are continuing to monitor the service.
IDENTIFIED
14 days ago - at 08/13/2026 06:39PM
Our security screening service provider has identified the issue and is working on a resolution.
IDENTIFIED
14 days ago - at 08/13/2026 06:32PM
We are experiencing an outage with our security screening service.
Latest Verkada Command outages
Some Viewing Stations are offline - 7 days ago
Verkada Command not loading - 21 days ago
Issues with Managing Command Users and Access Controllers are appearing offline in GovCloud - 24 days ago
Multiple Command services are degraded or unavailable - about 1 month ago
Users unable to add Mobile NFC credentials to Apple Wallet - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
