Outage in Verkada

Issues with Alarms in US-based Command Organizations

Resolved Major
July 08, 2024 - Started 6 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Verkada Streaming Live Footage
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 07/08/2024 09:33PM

This incident has been resolved.

MONITORING 6 months ago - at 07/08/2024 09:00PM

The system is now operating normally. Device event history has been temporarily limited.

INVESTIGATING 6 months ago - at 07/08/2024 04:52PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 07/08/2024 04:52PM

We are currently experiencing an issue with alarm that may affect loading Alarms and Cameras on command, arm/disarm, response time to new triggered events, and loading thumbnails. We are actively working on resolving the issue.

INVESTIGATING 6 months ago - at 07/08/2024 04:45PM

We are continuing to investigate this issue. We will provide updates as soon as we have them.

INVESTIGATING 6 months ago - at 07/08/2024 01:43PM

We are currently investigating this issue.

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