Outage in Verkada

New attribute and AI search results not populating

Minor
September 18, 2025 - Started about 5 hours ago
Official incident page

Need to monitor Verkada outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Verkada, and never miss an outage again.
Start Free Trial

Outage Details

AI search and Person Attribute results generated after 7 p.m. PDT on September 17, 2025 are not available due to a database issue. Verkada is working with the service provider to correct this and will backfill the results.
Latest Updates ( sorted recent to last )
MONITORING about 1 hour ago - at 09/18/2025 08:28PM

The underlying issue is resolved. The backfill of unprocessed Person Attribute results and AI Alerts is partially complete.

IDENTIFIED about 5 hours ago - at 09/18/2025 04:27PM

AI search and Person Attribute results generated after 7 p.m. PDT on September 17, 2025 are not available due to a database issue. Verkada is working with the service provider to correct this and will backfill the results.

Latest Verkada outages

Performance issues with video history playback - about 5 hours ago
Some customers are unable to log into organizations in the Australian region - 2 days ago
Unable to load homepage on Government Solutions - 8 days ago
Issue with Archives - 8 days ago
Access user changes are not reflecting in the UI - 8 days ago

Status Page Aggregator with Early Outage Detection. Never Miss Vendor Downtime.

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook