Search Service Issue

All camera analytics search features, including AI-powered search, attribute search, face search, and license plate recognition (LPR) search, have been fully restored in the United States region. Indexing is fully caught up, and the system is performing normally. No customer data was lost during this incident, and we appreciate your patience throughout the disruption.

We are continuing to monitor for any further issues. We will post a final update once indexing for AI-powered search and attribute search are fully caught up in the United States region. Thank you for your patience.

All search functionality has been restored and is working. We are currently catching up on indexing for AI-powered search and attribute search, which may cause some results to be not fully up to date. Search results will continue to improve as indexing completes. Our team is monitoring the system closely to ensure normal performance in the United States region. Other search features and regions remain unaffected.

Face search and attribute search have been partially restored. Searches are working as expected, but indexing has not yet resumed, which may cause some results to appear out of date. Our engineering team continues to restore normal indexing performance in the United States region. Other search features and regions remain unaffected, and we will provide further updates as progress continues.

We have restored License Plate Recognition (LPR) search functionality. Our engineering team continues to work on fully restoring AI-powered search and attribute search features in the United States region. Other search features and regions remain unaffected, and we will provide further updates as progress continues. Thank you for your patience as we work to resolve this issue.

We are close to restoring License Plate Recognition (LPR) search functionality and expect it to be available soon. Our engineering team continues to work on fully restoring AI-powered search and attribute search features in the United States region. Other search features and regions remain unaffected, and we will provide further updates as progress continues. Thank you for your patience as we work to resolve this issue.

Face search has been restored and is now functioning normally. Our engineering team is actively working to restore AI-powered search, attribute search, and license plate recognition (LPR) search features. Other search features remain unaffected, and we will provide further updates as progress continues. Thank you for your patience as we work to fully resolve this issue.

LPR unlocks are not affected. We are continuing to work on a fix for this issue.

We are currently experiencing a partial outage affecting our camera analytics in the United States region, including AI-powered search, attribute search, face search, and license plate recognition (LPR) features. Other search features are not impacted at this time. Our engineering team is actively working on a fix and will provide further updates as progress continues.