Outage in Verkada

Some Viewing Station features degraded due to earlier outage

Resolved Minor
November 04, 2025 - Started about 1 month ago - Lasted 3 days
Official incident page

Incident Report

As part of a fix for the outage earlier this afternoon, two features are degraded: Motion Smart Tiles are not operational. Cameras connected via a Gateway will show thumbnails in tiles as normal, but won't automatically stream video when motion is detected. Our engineering team is working to restore full operations to these services.

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Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 11/07/2025 11:09PM

Repairs have been made to the service and Viewing Station motion Smart Tiles and functionally should be working normally.

IDENTIFIED about 1 month ago - at 11/04/2025 10:09PM

As part of a fix for the outage earlier this afternoon, two features are degraded:

Motion Smart Tiles are not operational.

Cameras connected via a Gateway will show thumbnails in tiles as normal, but won't automatically stream video when motion is detected.

Our engineering team is working to restore full operations to these services.

INVESTIGATING about 1 month ago - at 11/04/2025 10:08PM

As part of a fix for the outage earlier this afternoon, two features are degraded:

Motion Smart Tiles are not operational.

Cameras connected via a Gateway will show thumbnails in tiles as normal, but won't automatically stream video when motion is detected.

Our engineering team is working to restore full operations to these services.

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