Outage in Verkada

Chat system is loading slowly

Resolved Minor

January 09, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

Seeing delays for our support chat due to an issue with our upstream provider. Please call in to North America: +1 (650) 514-2500 Latin America: +52 55 9990 8275 Europe: +44 (0)20 3048 6050 Asia / Pacific: +61 (2725) 99300 or email support@verkada.com for immediate support assistance

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/09/2026 09:40PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 01/09/2026 09:03PM

Seeing delays for our support chat due to an issue with our upstream provider. Please call in to

North America: +1 (650) 514-2500
Latin America: +52 55 9990 8275
Europe: +44 (0)20 3048 6050
Asia / Pacific: +61 (2725) 99300

or email support@verkada.com for immediate support assistance

INVESTIGATING 3 months ago - at 01/09/2026 08:12PM

Seeing delays for our support chat due to an issue with our upstream provider. Please call in to

North America: +1 (650) 514-2500
Latin America: +52 55 9990 8275
Europe: +44 (0)20 3048 6050
Asia / Pacific: +61 (2725) 99300

or email support@verkada.com for immediate support assistance

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