Outage in Verkada
Intercoms unable to unlock doors
Resolved MajorIncident Report
We have identified an issue with Intercoms unlocking doors via entry code, keycard, and Bluetooth. Intercom calls, Remote unlock, and Web unlock remain functional.
Our engineering team is investigating and will provide further updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 01/27/2026 11:25AM
This incident has been resolved.
MONITORING
3 days ago - at 01/27/2026 07:50AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
3 days ago - at 01/27/2026 07:07AM
We have identified an issue with Intercoms unlocking doors via entry code, keycard, and Bluetooth. Intercom calls, Remote unlock, and Web unlock remain functional.
Our engineering team is investigating and will provide further updates as they become available.
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