Outage in Verkada
Cellular Gateways and CR63-E Cameras on Verkada SIM profiles offline
Resolved MajorIncident Report
Summary AI Generated
Verkada's cellular gateways and CR63-E cameras using Verizon 4G/LTE SIM profiles went offline due to an upstream network provider outage, preventing users from streaming both live and historical footage. The outage lasted 21.3 hours before being resolved with a fix implementation and monitoring period.
We are currently investigating this issue.
Our upstream network provider is experiencing an outage affecting USA Verizon profiles on 4G/LTE.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 02/25/2026 11:12AM
This incident has been resolved.
MONITORING
10 days ago - at 02/24/2026 03:35PM
We are continuing to monitor for any further issues.
MONITORING
10 days ago - at 02/24/2026 02:43PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 days ago - at 02/24/2026 02:00PM
We are currently investigating this issue.
Our upstream network provider is experiencing an outage affecting USA Verizon profiles on 4G/LTE.
Latest Verkada outages
Unable to log into Verkada Command - about 9 hours ago
Unable to add badges to Apple Wallet in Verkada Pass App - 14 days ago
Issues with remote unlocks and calls on Intercom - 24 days ago
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