Outage in Verkada
Some devices are unable to upgrade firmware
Resolved MinorIncident Report
Summary AI Generated
Verkada experienced issues with their over-the-air (OTA) firmware upgrade system that prevented some devices from upgrading their firmware. Device functionality remained normal during the incident, with only the upgrade process being affected. The issue was resolved after 4.3 hours when engineers fixed an infrastructure resource bottleneck that was causing delayed device upgrades.
We are currently investigating issues with our over-the-air (OTA) firmware upgrade system. Your devices will still function normally while we resolve these issues.
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 04/02/2026 01:03AM
We have resolved an issue with delayed device upgrades caused by an infrastructure resource bottleneck. Devices should continue to process firmware upgrades on their regular schedule.
INVESTIGATING
28 days ago - at 04/01/2026 08:51PM
We are currently investigating issues with our over-the-air (OTA) firmware upgrade system. Your devices will still function normally while we resolve these issues.
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