Verkada experienced a 73.5-hour outage affecting License Plate Recognition, AI Search, and People/Vehicle Attributes search functionality for US-based organizations. The services were gradually restored over approximately 12 hours, with License Plate Recognition recovering first, followed by People/Vehicle Attributes, and finally AI Search. The incident was fully resolved after the engineering team identified the root cause and implemented a fix.
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This incident has been resolved.
People and Vehicle Attributes are fully operational. We are continuing to work on restoring AI Search.
License Plate Recognition is now fully operational. People/Vehicle Attributes and AI Search are slowly recovering.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
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