Some Verkada Viewing Stations went offline and displayed black screens, preventing users from accessing camera feeds through the command interface. The issue persisted for 23.5 hours while a fix was gradually rolled out to affected stations. The incident was resolved after monitoring confirmed all viewing stations had successfully received and applied the implemented fix.
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This incident has been resolved.
Some viewing stations have not taken the fix that has been implemented. We are continuing to monitor the rollout of the fix.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
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