Outage in Versapay

ChargeLogic Portal Service Disruption

Resolved Minor
May 28, 2024 - Started 6 months ago - Lasted 1 day
Official incident page

Need to monitor Versapay outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Versapay, and never miss an outage again.
Start Free Trial

Outage Details

We experienced a service disruption on our ChargeLogic Portal on May 28, 2024, from 1:28 PM to 2:01 PM Eastern. During this period, the following issues may have occurred: - Payment timeouts or error responses on your websites - Inability to process transactions through your ERP (if using our tokenization service) - Inaccessibility of Click-to-Pay invoices or the Customer Portal - Failure to process gift cards The issue has been identified and resolved by our engineering team. We're continuing to monitor our services to ensure they behave as expected. We apologize for any inconvenience this may have caused and appreciate your understanding and patience.
Components affected
Versapay Product
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/29/2024 07:48PM

The ChargeLogic Portal is operating as expected, and the issue has been fully resolved.

MONITORING 6 months ago - at 05/28/2024 07:25PM

We experienced a service disruption on our ChargeLogic Portal on May 28, 2024, from 1:28 PM to 2:01 PM Eastern. During this period, the following issues may have occurred:

- Payment timeouts or error responses on your websites
- Inability to process transactions through your ERP (if using our tokenization service)
- Inaccessibility of Click-to-Pay invoices or the Customer Portal
- Failure to process gift cards

The issue has been identified and resolved by our engineering team. We're continuing to monitor our services to ensure they behave as expected. We apologize for any inconvenience this may have caused and appreciate your understanding and patience.

Latest Versapay outages

NetSuite Embedded Pay Now Page Issue - 2 days ago
ACH Payment Processing Issue - 17 days ago
Major platform service outage - about 1 month ago
NetSuite Connector Issue - about 1 month ago
Investigating Performance Issue with Cash Application (Formerly DadePay) - about 1 month ago

Vendor Downtime? Keep Your Team Informed with an Internal Status Page

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE