Issues with Mastercard Network Token and Account Updater Services

We are currently experiencing an issue affecting Mastercard Network Token and Account Updater services. This is due to an ongoing issue on Mastercard's side. Our team is in contact with Mastercard and working urgently to restore full service as quickly as possible. We will provide an update within 30 minutes.

We are continuing to work with the Mastercard team to resolve the ongoing issues impacting the Network Token, Cryptogram, and Account Updater services. We do not yet have additional details to share, but remain actively engaged with Mastercard on a resolution. We will provide an update within 30 minutes.

We continue to coordinate with Mastercard on resolving the issue impacting Network Token, Cryptogram, and Account Updater services. There have been no changes to report since our last update, and we remain in active contact with Mastercard to determine next steps. We will provide an update within 30 minutes.

We remain in close contact with Mastercard as they work to resolve the issue impacting Network Token, Cryptogram, and Account Updater services. Mastercard has confirmed their engineering teams are actively engaged and investigating, and will share further updates as they become available. Our team continues to monitor the situation closely and will provide an update within 60 minutes.

We continue to work closely with Mastercard on the issue impacting Network Token, Cryptogram, and Account Updater services. Mastercard's engineering teams remain actively engaged in investigating and have not yet shared additional details regarding an estimated resolution timeline. Our team continues to monitor closely and will provide an update within 60 minutes or sooner if we receive new information.

We're currently experiencing intermittent failures affecting Mastercard. To minimize impact, we've made a temporary adjustment to our processing system that allows the majority of traffic to continue flowing normally.

These failed requests are being tracked and will be re-processed once service is fully restored. No action is needed on your end.

We appreciate your patience and will provide an update once everything is back to normal.

We continue to work with Mastercard on the ongoing issue impacting Network Token, Cryptogram, and Account Updater services. Mastercard has confirmed the incident originated from an event at a third-party provider, and their engineering teams remain fully engaged in working toward a resolution. A resolution timeline has not yet been confirmed.

We will provide our next update within 60 minutes, or sooner if we receive new information from Mastercard.

We continue to work with Mastercard on the ongoing issue impacting Network Token, Cryptogram, and Account Updater services. Over the last 15 minutes we have observed early signs of recovery, and our engineering team is closely monitoring system health and coordinating with Mastercard to confirm full service restoration.

We will share our next update within 60 minutes, or sooner if we receive new information or confirm full recovery.

Both our engineering team and Mastercard are observing continued signs of recovery for Network Token, Cryptogram, and Account Updater services; however, we have been advised that service is not yet fully restored. We are continuing to monitor closely and coordinate with Mastercard on confirming full resolution.

We will share our next update within 60 minutes, or sooner if we receive confirmation of full recovery from Mastercard.