Outage in Veson Nautical

Shipfix platform is not accessible

Resolved Major

September 18, 2025 - Started 7 months ago - Lasted about 7 hours
Official incident page

Incident Report

The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/18/2025 12:39PM

This incident has been resolved.

MONITORING 7 months ago - at 09/18/2025 11:32AM

The service is restored and we are monitoring email reprocessing

IDENTIFIED 7 months ago - at 09/18/2025 11:15AM

The service is now partially recovered and we are reprocessing emails from this morning

IDENTIFIED 7 months ago - at 09/18/2025 10:50AM

The restoration of our services is still in progress, it should be completed shortly. We will provide another update in the next 30 minutes.

IDENTIFIED 7 months ago - at 09/18/2025 10:12AM

The restoration of our services is in progress, it should be completed shortly. We will provide another update in the next 30 minutes.

IDENTIFIED 7 months ago - at 09/18/2025 09:19AM

The root cause has been identified and our team is working on restoring our services as quickly as possible. We are very sorry about this incident and will provide next update in 30 minutes

IDENTIFIED 7 months ago - at 09/18/2025 08:00AM

The fix is still in progress. Our team is dedicated on fixing the issue. Next update in 30 minutes

IDENTIFIED 7 months ago - at 09/18/2025 07:10AM

The fix is still in progress. Our team is dedicated on fixing the issue. Next update in 30 minutes

IDENTIFIED 7 months ago - at 09/18/2025 06:46AM

We have identified the issue. The fix is in progress

IDENTIFIED 7 months ago - at 09/18/2025 06:23AM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 09/18/2025 06:07AM

The issue has been identified and a fix is being implemented.

Latest Veson Nautical outages

Shipfix - issues sending/receiving email - 28 days ago

IMOS X - Service degraded - about 1 month ago

IMOS - UAE region impacted by military action and AWS outage - about 2 months ago

Data Lake - Delayed updates in EU region - 2 months ago

Vessel pages not loading on VesselsValue - 3 months ago

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