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Outage in Vetspire

SEV 1- Unable to access certain Patient Charts

Resolved Minor
June 19, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating and issue resulting in Patient Charts redirecting to a blank screen
Components affected
Vetspire Web UI

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/19/2025 01:08PM

This incident has been resolved.

MONITORING 10 months ago - at 06/19/2025 12:41PM

The fix has been deployed and we are monitoring the situation. Please refresh Vetspire.

IDENTIFIED 10 months ago - at 06/19/2025 12:24PM

This cause has been identified, and a fix is being deployed.

INVESTIGATING 10 months ago - at 06/19/2025 12:21PM

We are investigating and issue resulting in Patient Charts redirecting to a blank screen

Latest Vetspire outages

Limited Accessibility - 17 days ago
Partial IDEXX Outage - about 1 month ago

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