Outage in Vetspire

SEV2: Compliance Dashboard Contact Column Icons Not Working

Resolved Minor
June 23, 2025 - Started 4 days ago - Lasted 4 days
Official incident page

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Outage Details

We are aware of an issue where the Compliance Dashboard Contact column incorrectly shows "No Email Reminders" and "No SMS Reminders" for all patients. Previous email and SMS reminders shown as sent. The bug is consistently reproducible and appears to be related to the last release . Our team is investigating Next update within 24 hours.
Components affected
Vetspire Web UI
Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 06/27/2025 02:03PM

This incident has been resolved.

MONITORING 2 days ago - at 06/25/2025 12:29PM

A fix was deployed, and we are monitoring.

INVESTIGATING 4 days ago - at 06/23/2025 06:02PM

We are aware of an issue where the Compliance Dashboard Contact column incorrectly shows "No Email Reminders" and "No SMS Reminders" for all patients. Previous email and SMS reminders shown as sent.

The bug is consistently reproducible and appears to be related to the last release . Our team is investigating

INVESTIGATING 4 days ago - at 06/23/2025 05:49PM

We are aware of an issue where the Compliance Dashboard Contact column incorrectly shows "No Email Reminders" and "No SMS Reminders" for all patients. Previous email and SMS reminders shown as sent.

The bug is consistently reproducible and appears to be related to the last release . Our team is investigating

Next update within 24 hours.

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