Outage in Vetspire
SEV 2 Coupons Duplicating on Invoice
Resolved Minor
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Outage Details
We are currently investigating an issue where Coupons triggered by Client/Patient Tags are duplicating on invoices under a specific workflow:
When an invoice is started first and then
An estimate is later converted to that invoice
Components affected
Vetspire Web UILatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/20/2025 04:13PM
This incident has been resolved.
MONITORING
4 days ago - at 08/20/2025 03:42PM
A fix has been implemented, and we are monitoring.
INVESTIGATING
6 days ago - at 08/19/2025 01:06AM
We are continuing to investigate the issue where coupons triggered by Client/Patient Tags are duplicating on invoices under a specific workflow:
When an invoice is started first and then
An estimate is later converted to that invoice
INVESTIGATING
6 days ago - at 08/18/2025 01:45PM
We are currently investigating an issue where Coupons triggered by Client/Patient Tags are duplicating on invoices under a specific workflow:
When an invoice is started first and then
An estimate is later converted to that invoice
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