Outage in Vetspire

Google Cloud AI Temporary System Outage

Resolved Major

December 04, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Google Cloud Platform, which powers Vetspire AI Scribe, is currently experiencing degraded performance. We will be re-running the failed jobs so that recordings can be accessed later in the day. We will update this page as more information becomes available from Google.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/04/2025 08:16PM

This incident has been resolved.

MONITORING about 2 months ago - at 12/04/2025 05:55PM

AI System performance has been improving, and we have reprocessed all failed Scribe jobs. Users can retrieve their recordings and review their clinical notes. We are continuing to monitor the situation to ensure it is fully resolved.

IDENTIFIED about 2 months ago - at 12/04/2025 05:15PM

Google Cloud Platform, which powers Vetspire AI Scribe, is currently experiencing degraded performance.
We will be re-running the failed jobs so that recordings can be accessed later in the day.
We will update this page as more information becomes available from Google.

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