Outage in Vetspire

IHD Ordering Delay

Minor

January 19, 2026 - Started about 6 hours ago
Official incident page

Incident Report

Idexx is currently experiencing delays related to submitting an in house diagnostic order. Please reach out to them with any questions.

Components affected

Vetspire IDEXX VetConnectPlus & In-House Labs

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Latest Updates ( sorted recent to last )

MONITORING about 6 hours ago - at 01/19/2026 04:22PM

Per Idexx, delays in IHD orders are recovering and they are monitoring the recovery.

INVESTIGATING about 6 hours ago - at 01/19/2026 04:05PM

Idexx is currently experiencing delays related to submitting an in house diagnostic order. Please reach out to them with any questions.

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