Outage in Vetspire

IHD Ordering Delay

Resolved Minor

January 19, 2026 - Started 21 days ago - Lasted about 20 hours
Official incident page

Incident Report

Idexx is currently experiencing delays related to submitting an in house diagnostic order. Please reach out to them with any questions.

Components affected

Vetspire IDEXX VetConnectPlus & In-House Labs

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 01/20/2026 12:11PM

This incident has been resolved.

MONITORING 21 days ago - at 01/19/2026 04:22PM

Per Idexx, delays in IHD orders are recovering and they are monitoring the recovery.

INVESTIGATING 21 days ago - at 01/19/2026 04:05PM

Idexx is currently experiencing delays related to submitting an in house diagnostic order. Please reach out to them with any questions.

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