Outage in Vetspire

IHD Ordering Delay

Resolved Minor

January 19, 2026 - Started 3 months ago - Lasted about 20 hours
Official incident page

Incident Report

Idexx is currently experiencing delays related to submitting an in house diagnostic order. Please reach out to them with any questions.

Components affected

Vetspire IDEXX VetConnectPlus & In-House Labs

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/20/2026 12:11PM

This incident has been resolved.

MONITORING 3 months ago - at 01/19/2026 04:22PM

Per Idexx, delays in IHD orders are recovering and they are monitoring the recovery.

INVESTIGATING 3 months ago - at 01/19/2026 04:05PM

Idexx is currently experiencing delays related to submitting an in house diagnostic order. Please reach out to them with any questions.

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