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Outage in Vetspire

Sporadic Warning Connection Lost Errors while in encounters

Resolved Minor
February 25, 2026 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are aware of and actively investigating an issue where error messages may appear in Encounters.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/26/2026 01:49AM

This incident has been resolved.

MONITORING about 2 months ago - at 02/25/2026 09:48PM

We have released a fix for this issue and are continuing to closely monitor performance of Vetspire features. We will update this page when the issue is resolved.

IDENTIFIED about 2 months ago - at 02/25/2026 08:10PM

We have identified the cause of this issue and are working to implement a fix.

INVESTIGATING about 2 months ago - at 02/25/2026 07:42PM

We are aware of and actively investigating an issue where error messages may appear in Encounters.

Latest Vetspire outages

Limited Accessibility - 16 days ago
Partial IDEXX Outage - about 1 month ago

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