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Outage in Vetspire

Third-Party AI Provider Anthropic Outage

Resolved Major
March 30, 2026 - Started 24 days ago - Lasted about 5 hours
Official incident page

Incident Report

The third-party AI provider, ANTHROPIC, is currently experiencing an outage that is affecting several PIMS, including Vetspire.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 03/30/2026 08:30PM

This incident has been resolved.

MONITORING 24 days ago - at 03/30/2026 07:50PM

All scribe notes and patient summaries created during the Anthropic's outage were safely stored and have now been processed.
Your scribe notes from recordings created during the outage are now ready for review. You can access them by returning to the Encounter page and syncing your notes.

MONITORING 24 days ago - at 03/30/2026 06:26PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 24 days ago - at 03/30/2026 03:47PM

The third-party AI provider, ANTHROPIC, is currently experiencing an outage that is affecting several PIMS, including Vetspire.

Latest Vetspire outages

Limited Accessibility - 24 days ago
Partial IDEXX Outage - about 2 months ago

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