Outage in Vetspire
CardPointe Service Disruption
Resolved MajorIncident Report
CardConnect is experiencing service disruption while using CoPilot, CardPointe Gateway, and the CardPointe Desktop Application. They are currently investigating the issue.
For any questions, please reach out to CardConnect
https://status.cardconnect.com/history
Components affected
Vetspire Cardconnect Payment ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 13 hours ago - at 10/09/2026 06:13PM
This incident has been resolved.
MONITORING
about 14 hours ago - at 10/09/2026 05:16PM
Per CardConnect, service has been restored and they are monitoring results.
Merchants utilizing the CardPointe Integrated Terminal may need to power cycle their device to restore connectivity. If you have any questions, please reach out to them directly.
INVESTIGATING
about 14 hours ago - at 10/09/2026 05:06PM
CardConnect is experiencing service disruption while using CoPilot, CardPointe Gateway, and the CardPointe Desktop Application. They are currently investigating the issue.
For any questions, please reach out to CardConnect
https://status.cardconnect.com/history
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