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Outage in Vibes

Toll-Free Message Latency

Resolved Minor
July 25, 2025 - Started 9 months ago - Lasted about 7 hours
Official incident page

Incident Report

Vibes has identified latency with SMS message delivery to our Toll-Free carrier partner. We will provide updates as they become available. IMPACT: SMS Message latency for Toll-Free messages. Both inbound and outbound messages may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate that the Toll-Free network is available to Vibes.
Components affected
Vibes Toll-Free

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/25/2025 08:15PM

The SMS latency on the Toll Free network has been resolved. All messages have been delivered to impacted consumers.

IMPACT: Intermittent Toll-Free message latency from 7/23 at 10:30 a.m. CT to 7/25 2:43 p.m. CT.

MONITORING 9 months ago - at 07/25/2025 04:08PM

Our Toll-Free carrier partner continues to experience message latency on their network. We are in direct communication with them. Vibes will continue to update you as we receive information.

IDENTIFIED 9 months ago - at 07/25/2025 01:08PM

Vibes has identified latency with SMS message delivery to our Toll-Free carrier partner. We will provide updates as they become available.

IMPACT: SMS Message latency for Toll-Free messages. Both inbound and outbound messages may experience delays in being delivered.

ACTION: No action is required; all messages are being queued and will be processed at the rate that the Toll-Free network is available to Vibes.

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