Outage in Vibes

Carrier Latency: European and APAC Destinations

Resolved Minor
August 18, 2025 - Started 28 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our carrier partners for European and APAC Destinations have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all European and APAC Destinations numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for European and APAC Destinations. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Components affected
Vibes SMS Europe Vibes SMS APAC
Latest Updates ( sorted recent to last )
RESOLVED 28 days ago - at 08/18/2025 09:19PM

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on European and APAC Destinations Destinations from [2025-08-18 21:02 GMT to 2025-08-18 23:00 GMT].

IDENTIFIED 28 days ago - at 08/18/2025 07:37PM

Our carrier partners for European and APAC Destinations have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all European and APAC Destinations numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for European and APAC Destinations. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

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