Outage in Vibes

Carrier Latency: [LOCATION]

Resolved Minor
November 16, 2025 - Started 22 days ago - Lasted about 1 hour
Official incident page

Incident Report

Our carrier partners for EU have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all EU numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for EU. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Components affected
Vibes SMS Europe

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 11/16/2025 02:12AM

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on EU Destinations from (EST): 2025-11-15 14:05 to (EST): 2025-11-15 20:50.

IDENTIFIED 22 days ago - at 11/16/2025 01:01AM

Our carrier partners for EU have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all EU numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for EU. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

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