Outage in Vibes

Carrier Latency: France

Resolved Minor

December 15, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

Components affected

Vibes SMS Europe

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/15/2025 02:08AM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 12/15/2025 01:17AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 12/15/2025 01:16AM

Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all France numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

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