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Outage in Vibes

Carrier Latency: EU and APAC

Resolved Minor
May 13, 2026 - Started 3 days ago - Lasted 26 minutes
Official incident page

Incident Report

Our carrier partners for the EU and APAC have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all EU and APAC numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for the EU and APAC. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Components affected
Vibes SMS Europe Vibes SMS APAC

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 05/13/2026 10:43AM

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on EU and APAC Destinations from 5:00 A.M. CST to 5:40 A.M. CST.

MONITORING 3 days ago - at 05/13/2026 10:24AM

Our carrier partners for the EU and APAC have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all EU and APAC numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for the EU and APAC. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

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