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Outage in Vibes

Carrier Latency: FRANCE

Resolved Minor
October 21, 2026 - Started 14 days ago - Lasted about 9 hours
Official incident page

Incident Report

Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
Components affected
Vibes SMS Europe Vibes SMS

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 10/21/2026 08:54PM

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered.

IMPACT: SMS message latency on French Destinations from 9:37 a.m. GMT to 7:58 p.m. GMT.

MONITORING 14 days ago - at 10/21/2026 04:04PM

Our carrier partners for France continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.

IDENTIFIED 14 days ago - at 10/21/2026 12:32PM

Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received.

IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered.

ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

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