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Outage in Vimeo OTT

Clips buffering infinitely on startup

Resolved Major
October 10, 2025 - Started 4 months ago - Lasted about 22 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/10/2025 10:47PM

All affected videos are processing normally.

IDENTIFIED 4 months ago - at 10/10/2025 10:29PM

All affected videos have been queued for reprocessing.

IDENTIFIED 4 months ago - at 10/10/2025 01:56AM

A fix has been implemented and new uploads are processing normally. Recovery for videos uploaded between 20:30 and 01:40 UTC is in progress.

IDENTIFIED 4 months ago - at 10/10/2025 01:25AM

The issue has been identified as affecting videos uploaded after 20:30 UTC. A fix is being implemented.

INVESTIGATING 4 months ago - at 10/10/2025 01:11AM

We are currently investigating reports of increased buffering rates for video playback.

INVESTIGATING 4 months ago - at 10/10/2025 01:02AM

We are currently investigating this issue.

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