Outage in Vimeo
Phone Support for Enterprise Customers not connecting
Resolved Minor
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Outage Details
We are currently investigating an issue with the Phone Support lines not validating PINs properly. For the time being, we recommend opening a new support ticket at https://vimeo.com/help/
Components affected
Vimeo Support SystemsLatest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 04/24/2024 03:35AM
This incident has been resolved.
MONITORING
about 1 year ago - at 04/24/2024 03:19AM
Thank you all for your patience. A fix has been implemented, and we are monitoring the results
IDENTIFIED
about 1 year ago - at 04/23/2024 10:04PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 year ago - at 04/23/2024 08:19PM
We are currently investigating an issue with the Phone Support lines not validating PINs properly. For the time being, we recommend opening a new support ticket at https://vimeo.com/help/
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