Outage in Vimeo

Intermittent Support Services Issue

Resolved Minor

January 09, 2025 - Started about 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently investigating an issue with our Support systems. Users may see delays in responses via emails, chat and phones.

Components affected

Vimeo Support Systems

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/09/2025 09:18PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/09/2025 08:17PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 01/09/2025 01:49PM

We are currently investigating an issue with our Support systems. Users may see delays in responses via emails, chat and phones.

Latest Vimeo outages

Recorded videos are stuck uploading - 3 days ago

Error for logged out viewers when accessing videos - 10 days ago

Translation Dubbing Service Fails - 20 days ago

Vimeo Site and Player Issues - about 1 month ago

Degraded analytics processing - about 1 month ago

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