Outage in Vimeo

Issue with Vimeo on Demand analytics (subscriptions) and billing.

Major
April 03, 2025 - Started 2 months ago
Official incident page

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Outage Details

We are currently investigating the issue.
Components affected
Vimeo Billing Vimeo VOD Analytics
Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 05/02/2025 08:55AM

Promotions - Single promo codes and batch promo codes are now functional, though we are aware that some users may still be experiencing issues. We are continuing to monitor the situation closely to ensure full stability for all sellers. We are also progressing on VIP access codes.

Analytics - Active subscriber counts are now visible. We are actively investigating additional issues with subscriber analytics.

INVESTIGATING about 2 months ago - at 04/16/2025 01:51PM

We are continuing to investigate this issue. Single promo codes are now working. We are actively working on batch promo codes and VIP access codes.

INVESTIGATING 2 months ago - at 04/03/2025 06:31PM

We are currently investigating the issue.

Latest Vimeo outages

Vimeo site is down - 3 days ago
Enterprise phone support is down - 7 days ago
Increased Error Rates - 7 days ago
Video playback issue on the website - 10 days ago
Unable to Log into Vimeo via Facebook and publish to Facebook - 13 days ago

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