Outage in Vimeo

AskAI, Video Details, Chapters, and Highlights features are down. Customers can't create Summary, Chapters, or AskAI

Resolved Major
May 02, 2025 - Started about 17 hours ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Vimeo Website
Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 05/03/2025 01:53AM

This incident has been resolved.

IDENTIFIED about 16 hours ago - at 05/03/2025 12:37AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 17 hours ago - at 05/02/2025 11:08PM

We are currently investigating this issue.

Latest Vimeo outages

AskAI - Partial outage - about 11 hours ago
Transcript generation is affected - 2 days ago
Sidebar not loading when selecting "My Library" - 11 days ago
AI features : Chapters, summary, Q&A & Highlights is slow/not responding - 24 days ago
Playback Issues - 26 days ago

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