Outage in Vimeo

'Error: Unhandled Video Privacy' Error appearing in players across site/embedded

Resolved Minor
June 26, 2019 - Started almost 6 years ago - Lasted almost 3 years
Official incident page

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Outage Details

We are currently investigating a site wide issue with the Vimeo player that causes the error message: Error: Unhandled Video Privacy​. This can be seen on site anywhere the Vimeo player is shown or in embedded videos/playlists. Our developers are investigating and hope to have an update to share soon. Thank you for your patience and understanding in the meantime.
Latest Updates ( sorted recent to last )
RESOLVED almost 6 years ago - at 06/26/2019 09:37PM

The previous player issue has now been resolved. The unhandled privacy error should no longer appear in our player on site and while embedded. We sincerely apologize for any inconvenience this has caused.

INVESTIGATING almost 6 years ago - at 06/26/2019 08:34PM

We are currently investigating a site wide issue with the Vimeo player that causes the error message: Error: Unhandled Video Privacy​. This can be seen on site anywhere the Vimeo player is shown or in embedded videos/playlists. Our developers are investigating and hope to have an update to share soon. Thank you for your patience and understanding in the meantime.

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