Outage in Vindicia

PRODUCTION: Avalara sales tax calculation service degradation

Resolved Minor

December 14, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

Avalara reported a service degradation of their Avalara Tax Calculation service starting on December 14, 2022 at 23:54 am UTC This incident may impact our customers who utilize Avalara as their tax calculation engine. Details regarding this incident can be found on Avalara's status page located at https://status.avalara.com/incidents/m8r1hynk1b0c If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

Components affected

Vindicia API Vindicia Production

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 12/15/2022 02:05AM

This incident has been resolved.

MONITORING about 3 years ago - at 12/15/2022 12:56AM

Avalara has implemented a fix and is monitoring the results.

INVESTIGATING about 3 years ago - at 12/15/2022 12:32AM

Avalara reported a service degradation of their Avalara Tax Calculation service starting on December 14, 2022 at 23:54 am UTC

This incident may impact our customers who utilize Avalara as their tax calculation engine. Details regarding this incident can be found on Avalara's status page located at https://status.avalara.com/incidents/m8r1hynk1b0c

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.

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